This book, recently updated for ITIL® V3, provides a common sense, step-by-step project approach to building a CMDB. Organized into five, easy to follow stages, the book provides practical how-to guidance for structuring a CMDB project and successfully delivering a comprehensive, effective, and useful CMDB. The stages are further divided into 26 discrete steps, each with specific goals and objectives which will help you meet the milestone for each stage.
Please complete the web form below to order your complimentary copy of Step-by-Step Guide to Building a CMDB.
Note: You will automatically receive an electronic version of the book. If you'd also like a printed version, please be sure to select 'Yes' in the appropriate box below.
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