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Maximum systems availability helps build a complete F-35 fighter jet daily

  • 1500 mapped applications

    1,500

    mapped applications

  • accelerated MTTR

    Accelerated

    mean-time-to-repair

  • critical infrastructure insight

    Critical

    infrastructure insight

Business Challenge

Lockheed Martin Aeronautics Company, a unit of Lockheed Martin, has orders to produce more than 3,000 F-35 fighter jets, so the company set an aggressive manufacturing goal to build one F-35 every day. IT supports that goal by keeping critical engineering and manufacturing applications running at peak performance, fast-tracking problem diagnosis, and minimizing downtime by providing data on 1,500 applications and their underlying infrastructure.

BMC Solution

IT is integrating BMC Atrium Configuration Management Database, Discovery, and TrueSight Operations Management (formerly ProactiveNet) with its current business service management solutions, which already include Remedy IT Service Management Suite and BladeLogic Server Automation. With full visibility into applications, infrastructure, and their dependencies, troubleshooting is faster, application management is simpler, and automated performance monitoring is becoming a reality.

Business Impact

With BMC Atrium CMDB and ADDM, the staff understands the interactions across applications and infrastructure, allowing them to maintain application performance and uptime at the levels required for the one-fighter-a-day manufacturing target.
  • Detailed data accelerates mean-time-to-repair (MTTR), so it reduces the risk of outages and keeps the manufacturing line running.
  • CMDB service modeling eliminates manual building and maintenance of architectural models, saving hours of staff time.
  • With direct feed from the CMDB into an architectural modeling tool, system architects can run reports and queries to better understand architectural patterns.
  • The new data-driven approach provides a foundation for proactive application management, while integration and monitoring empower the staff to meet service level agreements.

“Everything ties back to the fact that the people who support the business have to be aware of what systems are out there and what those systems are doing. The BMC solutions are providing that awareness.”

— Shridhar Sreekanth, Enterprise Architect, Lockheed Martin

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Featured offerings:

Atrium Configuration Management Database (CMDB)

Maßgebliche Referenzquelle für die IT-Komponenten, -Systeme und -Services, die Ihre Business- und IT-Umgebung ausmachen

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Discovery (ADDM)

Automatisches Ermitteln von Daten zu Rechenzentrumsbeständen, Konfigurationen und Beziehungen

Weitere Informationen | Kostenlose Testversion starten

BladeLogic Server Automation

Beseitigen Sie bekannte Schwachstellen und automatisieren Sie Compliance-Prüfungen

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Remedy Service Management Suite

Eine innovative Service-Management-Plattform für Unternehmen, die nativ für Mobilgeräte entwickelt wurde und auf eine intuitive Bedienung sowie auf eine benutzerorientierte Gestaltung setzt

Weitere Informationen | Kostenlose Testversion starten

TrueSight Operations Management

Analysebasiertes Performance Management zum Aufspüren und Lösen von Leistungs- und Verfügbarkeitsproblemen

Weitere Informationen | Kostenlose Testversion starten

Seit 3 Jahren ein führender Anbieter

Gartner 2016 Magic Quadrant for IT Service Support Management Tools
Gartner 2016 Magic Quadrant for IT Service Support Management Tools